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Customer care
All you need to know
If you need help with an order, tracking or initiating a return, our advisors are available Monday to Friday from 9 AM to 6 PM (CET).
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We will respond to every email within 24 business hours, Monday through Friday. Please fill out this contact form.
Delivery Returns
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FAQ’s
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Make a Request
We do our best to find bags for our customers on request. However, this might take up to 6 months.
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